h bajie Terms and Conditions

These terms and conditions form a legal agreement between the h bajie platform and its users. By accessing, browsing, or using any service on this site, each user is considered to have fully accepted these terms.

h bajie is an online gaming and betting platform that offers slot games, live casino, and sports betting for Bangladeshi users. All services provided through this platform are subject to these rules.

These terms are written in Bengali. In case of any ambiguity, the Bengali version shall be considered final. If you have any questions, please contact our support team — they are available at all times in both Bengali and English.

To open an account on h bajie, users must provide accurate and complete information. Accounts created with false or incomplete information may be cancelled at any time and the balance of such accounts may be forfeited.

2.1 One Account Policy

Each person may create only one account. Creating multiple accounts under the same name or from the same device is strictly prohibited. If such a situation is detected, all related accounts will be closed.

2.2 Identity Verification (KYC)

To maintain a safe and transparent environment, h bajie reserves the right to verify a user's identity when required. A copy of a national ID card or passport and proof of address may be requested. Withdrawal facilities may be restricted until verification is complete.

2.3 Account Security

Keeping your password confidential is your own responsibility. Login details must not be shared with anyone. If you suspect any unauthorised access, notify our support team immediately.

• Use a strong password — a combination of letters, numbers and symbols.
• If you log in from a public or shared device, log out at the end of the session.
• Do not share your OTP or verification code with anyone.

Users must be at least 21 years of age to play games or place bets on h bajie. No person under the age of 21 may use this platform. If age verification confirms that an account holder is under 21, that account will be closed immediately and all transactions will be cancelled.

In addition, accounts may not be opened in the following cases:

• Accessing from a country where online gaming is completely prohibited.
• If a previous account on h bajie has been cancelled.
• While a self-exclusion is in effect.

All transactions on h bajie are handled entirely through mobile wallets. Currently supported methods are: bKash, Nagad, Rocket and Upay.

4.1 Deposits

• Minimum deposit: ৳100 (per method).
• Deposited funds will be added to the account after verification is complete.
• You must always use a mobile wallet registered in your own name for deposits.
• Funds sent through a third party are not accepted.

4.2 Withdrawals

• Minimum withdrawal: ৳500.
• Withdrawals are generally processed within 1 hour.
• Withdrawals will only be sent to the same wallet used for the deposit.
• Withdrawal requests may be delayed if identity verification has not been completed.

Each bonus offer on h bajie has its own terms. It is each user's responsibility to read the specific rules of an offer carefully before claiming any bonus.

5.1 Welcome Bonus

New users will receive a 150% bonus on their first deposit, up to a maximum of ৳20,000. Before withdrawing this bonus, a wagering requirement of 15 times the bonus amount must be completed. For example, a ৳1,000 deposit earns a ৳1,500 bonus, and ৳22,500 in wagering is required to withdraw that bonus.

5.2 General Bonus Terms

• Each bonus may be used only once.
• To withdraw winnings earned from a bonus, the relevant wagering requirement must be met.
• Two bonuses cannot be active at the same time.
• If bonus abuse is suspected, h bajie reserves the right to investigate and cancel the bonus.
• Bonus funds cannot be withdrawn directly — they become withdrawable only after the wagering requirement has been completed.
• h bajie reserves the right to change or withdraw any promotional offer at any time.

5.3 Other Promotions

Weekly reload bonuses, cricket festival offers, birthday gifts, referral rewards and special offers for slot fans — separate terms apply to each, as stated in the details of the relevant offer.

All games on the h bajie platform are conducted in a fair and transparent manner. Game results are determined by Random Number Generator (RNG) technology, which is beyond any external interference.

6.1 Betting Limits

Each game and betting section has its own minimum and maximum bet limits, which are displayed in the interface of the relevant game. Bets outside these limits are not accepted.

6.2 Technical Errors

If a game is left incomplete due to a server issue, power outage or network disconnection, h bajie will make a decision in accordance with the relevant policy. Any abnormal winnings or bonuses displayed as a result of a technical error will be cancelled.

6.3 Sports Betting

Bets on cricket, football and other sports are accepted at the odds set before the match starts. In the event of a match cancellation or change on the ground, the relevant betting rules will apply and the stake may be refunded if necessary.

The following activities are strictly prohibited on the h bajie platform. Involvement in such activities will result in permanent account closure and may lead to legal action:

• Using the platform for money laundering or illegal funds processing.
• Abusing the bonus system to gain unfair advantages.
• Creating multiple accounts.
• Using automated software, bots or scripts to operate games.
• Attempting unauthorised access to another user's account.
• Harassing or defrauding other users.
• Intentionally exploiting technical vulnerabilities of the platform.

h bajie may temporarily or permanently close a user's account in the following circumstances:

• Violation of any provision of these rules.
• Failure to respond to an identity verification request.
• Suspicious or unusual transaction patterns.
• Instructions from legal authorities.
• At the user's own request.

8.1 Balance After Account Closure

If an account is closed for reasons other than a rule violation, h bajie will decide on the refund of any unspent amount from the original deposit. Bonus funds or winnings earned from bonuses are not refundable.

8.2 Closing Your Own Account

Any user may request to close their own account at any time. To do so, contact the support team via live chat or email.

h bajie gives the highest priority to protecting users' personal information. SSL encryption technology is used on the platform to keep data transfers secure.

Full details of how user information is collected, stored and used are provided in our Privacy Policy. Each user is advised to read this document.

• Personal information is not sold to third parties.
• Information may be shared only when required by law or for a security investigation.
• Users may request to view and correct their own information.

h bajie believes that gaming is a form of entertainment and should never be a source of financial hardship. For this reason, responsible gaming tools are provided on the platform.

All services are for persons aged 21+ only. Users may set deposit limits for themselves and take a voluntary break when needed.

Learn more about our responsible gaming policy and tools — there you will find information on self-limits, reality checks and support.

If you have a complaint about a transaction, game result or bonus, first contact the h bajie support team directly. Our team is available 24 hours a day, 7 days a week via live chat and email.

11.1 Complaints Process

1. Send the complaint details and evidence (screenshots, transaction ID) to the support team.
2. The support team will review the complaint and attempt to resolve it.
3. If necessary, the matter will be escalated to a higher level.
4. The final decision will be communicated in writing.

For answers to common questions, you can also visit our Frequently Asked Questions (FAQ) section — many common issues are resolved there.

11.2 Final Decision

The outcome of h bajie's internal investigation is final and binding. However, if a user is not satisfied, they may pursue the applicable legal course of action.

h bajie reserves the right to change, add to or amend these terms and conditions at any time. Changes will take effect from the date they are published on this page.

For important changes, we will try to notify users via their registered email or platform notifications. However, continuing to use the platform under the revised terms will be considered acceptance of the new terms.

12.1 Contact

For any questions about these terms, please contact our support team:

• Live Chat — 24/7, in Bengali and English
• Email: [email protected]

To learn more about us and the history of the platform, visit the About h bajie page.