h bajie FAQ — VIP, Withdrawal, Verification and Cricket Betting

h bajie has five VIP levels: Bronze — up to 0.3% weekly cashback; Silver — up to 0.6%; Gold — up to 0.9%; Platinum — up to 1.2%; and Diamond — up to 1.5%. Cashback is based on your net loss for the week — that is, total losses minus total winnings, and a set percentage of that amount is returned to you.

Cashback is calculated on the week's net loss — total losses minus total winnings. For example, if you are at the Gold level and your net loss for the week is ৳20,000: ৳20,000 × 0.9% = ৳180 cashback — that is the maximum return at the Gold level. Cashback is credited directly to your account.

VIP levels at h bajie are determined by the consistency and volume of your activity. By making regular deposits, placing bets across different games and staying active on the platform, you can move from Bronze to Silver, Gold, Platinum and finally to the top Diamond level. For the specific criteria, read more on the h bajie VIP page.

Diamond is the highest tier of the h bajie VIP program. In addition to up to 1.5% weekly cashback, it comes with priority customer support, access to exclusive promotions and personalised offers. High-level players also generally receive faster assistance and invitations to special events.

VIP level changes at h bajie depend on your account activity and engagement. Keeping up regular play lets you hold your level; a long period of inactivity may trigger a review. For exact details, check the Terms and Conditions page.

The weekly cashback at the Bronze level is up to 0.3%, and at Silver it doubles to up to 0.6%. This means a Silver member gets twice the cashback on the same net loss. Regular play can get you to Silver quickly, and from there you can continue toward Gold.

Withdrawals at h bajie are normally completed within 1 hour. This applies to all methods — bKash, Nagad, Rocket or Upay. The minimum withdrawal amount is ৳500. Having your account verification completed speeds up the process.

Yes, to withdraw at h bajie you must use a mobile wallet registered in your own name — bKash, Nagad, Rocket or Upay. Sending money to an account in someone else's name is not allowed for security reasons. This is an important rule to protect your funds.

Yes, h bajie runs 24/7. Whether it is night or a weekend, you can submit a withdrawal request at any time and it is normally processed within 1 hour. If you run into any issues, contact the 24/7 live chat support.

To withdraw winnings from a bonus, you must first meet the wagering requirement. For example, the wagering requirement for the welcome bonus is 15 times the bonus amount. If you receive a ৳1,500 bonus on a ৳1,000 deposit, the wagering requirement is ৳1,500 × 15 = ৳22,500. Only after placing that total in bets will the bonus winnings become withdrawable.

Withdrawals are normally completed within 1 hour. If yours has been pending longer than that, first check whether your account verification is complete. Then contact h bajie's 24/7 live chat — the support team can help resolve the issue in Bengali.

The minimum withdrawal amount at h bajie is ৳500. This limit applies to all methods — bKash, Nagad, Rocket and Upay. The minimum deposit amount is ৳100. For full details on depositing and withdrawing, visit the h bajie wallet page.

h bajie may ask for verification when you submit your first large withdrawal or as part of a security review. This is done to protect your account and prevent fraud. Completing verification in advance makes the withdrawal process faster.

You will normally need to submit a clear photo or scan of your National ID (NID) or passport. In some cases, additional information may be requested to confirm that your mobile wallet account and account name match. All documents must be clear and readable.

h bajie uses SSL encryption to keep all data secure. Personal documents are used only for the verification process and are not shared with third parties. To read the full data protection policy, see the Privacy Policy page.

Verification is important for two main reasons: ensuring your account's security and preventing money laundering. Only players aged 21 and above may play at h bajie, and verification helps confirm this. It is an internationally recognised security measure that protects all players.

After you submit your documents, the h bajie team reviews them. Submitting clear and correct documents speeds up the process. If any issues arise, contact the 24/7 live chat and the support team can give you an update on the status.

Decimal odds are the simplest format. Say Team A's odds are 1.65 and Team B's are 2.30. On a ৳500 bet, if Team B wins your return is ৳500 × 2.30 = ৳1,150 (৳650 profit). If Team A wins, the ৳500 is lost. The same value in three formats: Decimal 2.25 = Fractional 5/4 = American +125.

At h bajie, you can bet on BPL, IPL, T20 World Cup, and Bangladesh Tigers international matches across various markets — match winner, toss winner, top run scorer, over/under runs, time of first wicket, runs in specific overs, and more. Visit the cricket betting page for full details on all markets.

Yes, live in-play betting is available at h bajie. Odds update in real time as the match progresses and you can place bets at any stage. In-play betting requires quick decisions as odds change every moment. Available to players aged 21 and above.

In a multi bet, the odds of all selections are multiplied together. For example, if three selections have odds of 1.40, 1.50, and 1.60, the combined odds are 1.40 × 1.50 × 1.60 = 3.36 (approximately). On a ৳100 bet, if all selections win, the return is ৳336. However, if any single selection loses, the entire ৳100 is lost — that is the risk with a multi bet.

In a handicap market, the weaker team is given an advantage; the stronger team must win by a set margin. In an over/under market, a number is set (such as total runs) and you decide whether the actual figure will be higher or lower. These two markets do not pay a fixed stake or return — the outcome is descriptive.

Yes, the h bajie cricket festival bonus can only be used to bet in the sports section and can be claimed once per weekend. It is 50% of your deposit, up to ৳10,000, with a wagering requirement of 20 times. Example: on a ৳2,000 deposit the bonus is ৳1,000, and the wagering requirement is ৳1,000 × 20 = ৳20,000.